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Practical tips on 24-hour tail lift rescue, multi-brand tail lift repair, safety devices and maintenance to reduce fleet downtime.

Rescue Tips

Midnight Rescue Log: 30 Minutes from Fo Tan to Tuen Mun, Customer Says Twice as Fast

At 12:30am last night we received a rescue request from a Tuen Mun driver. Our technician set off from Fo Tan and reached the site 30 minutes later, repairing the tail lift on the spot. The customer said other companies quoted over an hour for the same trip.

New Win Tec Company Limited · 4 min read
Safety Info

Infrared tail lift system failure: 3 hours of on-site diagnosis at an airport customer traced it to bodywork reflection

Last week we joined EPE on-site at an airport customer to fix an infrared tail lift safety system that kept stopping the platform for no reason. After three hours of checks the cause turned out to be bodywork reflection — not voltage. We face problems together with the customer and see them through.

New Win Tec Company Limited · 4 min read
Rescue Tips

Tail lift fails halfway? The 24-hour rescue process explained

Tail lift suddenly dead, goods stuck on board — downtime is the biggest fear. A clear look at common fault symptoms, safety steps and the 24-hour rescue process to get you back to work fast.

New Win Tec Company Limited · 2 min read
Repair Guides

Tail lift won’t go up or down? 5 quick checks to try first

From the power supply, remote receiver, fuses and hydraulic oil to the emergency manual pump — learn to do a quick diagnosis before the technician arrives and decide whether it’s a small issue or a rescue call.

New Win Tec Company Limited · 2 min read
Safety Info

Infrared vs laser safety devices — which one suits you?

Compare sensing range, installation cost and suitable scenarios alongside the Labour Department’s five safety devices to pick the best anti-trap solution for your fleet.

New Win Tec Company Limited · 2 min read
Brand Repair

Multi-brand tail lift repair: ZEPRO, HIPPO, DHOLLANDIA, SANDA, Julitail, DDD, Ketele all covered

Whatever brand of tail lift your fleet uses, our technicians with over 38 years of experience can handle it. Service vans carry common spare parts for on-site repairs to minimise downtime.

New Win Tec Company Limited · 1 min read
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